Where do I even begin? My husband and I began the first-time home buying process in July of 2018. We were matched up with Janiene Palmeri and from the first time we met her we knew that we hit the jackpot. Her knowledge of real estate combined with her caring, kind nature, honesty and willingness to go above and beyond for us through the whole process were just a few of the things that told us that she is the real deal; not only as an agent but as a person. We couldn’t have been blessed with a better person to represent us and help us buy our first home. She was always available to answer our questions, address our concerns, give us advice, text us to ask how we were doing and most importantly steer us in the direction that ultimately led to us finding our forever home at the end of August 2018. To top it off, after closing she gave us the most sentimental housewarming gift that we will cherish always. We are so thankful to have been paired with you, Janiene!!!
- Rob and Jennifer Reid, Tonawanda
Janiene is an excellent real estate person. She went above and beyond with her ideas for staging, making recommendations on the sale of the property. Her knowledge of the real estate market, her willingness to work with us brought offers above asking and the house was sold within one week of going on the market. She worked getting us showings and helping us through the many open houses and our purchase of the new home. I highly recommend Janiene!
- Blair Foster, Lancaster
Janiene has impressed not only me, but my very picky friends as well with her consistently beyond-the-call dedication. She listens carefully and takes the initiative of serving with great diligence, care, and integrity. I cannot recommend her highly enough and she has become my go-to person on all matters relating to my multiple properties because of this extra-special gift she has. She is emotionally intelligent and intellectually intelligent and understands the local market in detail.
She is also flexible enough to listen to the client's needs and goals for pricing and the sale and do her best to negotiate those to the client's advantage. She respected my understanding of my neighborhood and my own home and combined my knowledge with her own to ensure that we got $10,000 OVER the price of the most recent nearby sale -- even though that property had its own driveway and garage -- which mine did NOT!
- Kenton Anderson, Buffalo
We highly recommend working with Janiene. Janiene walked us through the home buying process and was our advocate from the beginning to the very end. We searched for a home for months and Janiene was very patient and never pressured us into making offers or decisions that we were not comfortable with. She always responded to my questions in a timely manner whether through text or email. Janiene is a true professional with a heart of gold, she truly wants her clients to find their perfect home and we would definitely work with her again.
- Stephanie Ansari, Buffalo
We purchased a home in Clarence and then sold our previous home in Tonawanda. The search process for the new house took several years because our needs were very specific and we wanted the house to be exactly right. Janiene stuck with us through dozens of homes that we looked at before we found the one we eventually purchased.
Her knowledge of how the process works was invaluable as I had many questions about interacting with the banks, attorneys and other individuals involved and all of those issues were dealt with quickly and professionally.
The sale of our previous home went extremely well. There was a ton of work to do to get it ready and I relied on Janiene's recommendations to help me know what work was worth doing and what things would not really add value to the transaction or might slow it down. We were 100% ready for the showings, inspection, and closing and I really do not think that we could have done any better regarding the sale price we received. The whole process was so much better than if I had tried to manage the process myself - as with the purchase we were involved in, Janiene knew every step of the sale process so I always felt prepared and ready for each step as it came up - no surprise.
I would strongly recommend to anyone that they work with Janiene if a REALOTR® is required. Janiene was exceptional to work with.
- Joe Bellanti, Clarence
Janiene was the consummate professional throughout the entire buying and selling process. For our first discussion to sell our property she came prepared with comps and the history of our address and town. While giving sound advice, she never persuaded us one way or the other and let us feel as though we were in the driver's seat throughout the entire process. She put together beautiful marketing materials and held successful open houses for us. She stayed on top of the timelines we set and made sure we were kept in the loop as progress was made with paperwork, attorneys, etc. For the buying process she was extremely flexible and worked around our schedule for viewing homes. When we found one we liked she gave us her professional opinion, again, without being pushy. We never felt as though she was trying to make a sale - we felt as though she was our trusted advisor, which I think is rare. To sum up Janiene as a real estate agent, we would say that she is prompt, knowledgeable and professional. There are many stressful moments throughout this process and Janiene was a voice of reason and a calming presence. I would definitely recommend her to a friend or family member for buying or selling a house.
- Michelle Maier, Hamburg
My husband and I had talked numerous times about needing to upgrade from our starter home. We were not looking forward to the process and were really dragging our feet. We were really concerned about timing everything as well as keeping our home showing ready with a young child and pets. Our worries went away in our first meeting with Janiene. She listened to our concerns, needs and wants and came up with a plan to sell our house and look for a new one taking everything we were worried about into consideration. After she employed a wonderful strategy to sell our home, we ended up with multiple offers on our house! Janiene helped us navigate choosing an offer and getting through the inspection process. She was always available to answer any questions we had as well as point out details that we may have overlooked.
When it came time to look at homes she got us into anything we wanted to see very quickly and listened to our likes and dislikes. With her input the first offer we made on our new home was accepted (even when we had contingencies)! The process was seamless and Janiene worked tirelessly to get us everything we needed out of the process. We love our new home; the saddest part of ending this process is that we no longer get to communicate with Janiene on a daily basis. Janiene is the best REALTOR® out there, if you are looking for a REALTOR® she should be your only call!
- Deanna Hamilton, Lake View
As first-time homebuyers, it was a pleasure having Janiene as our real estate agent. She was very attentive to our needs, patient with our questions, and her warm personality kept our nerves at bay throughout the process. She was able to offer suggestions and contacts but was never pushy and always stayed objective. We felt a little bummed at the end of closing because we realized we would not have Janiene providing us random updates anymore, she is that wonderful. Janiene is a true professional who went beyond our expectations for a real estate agent, and we would highly recommend her to anyone looking to buy a house. Thank you so much for all your help!
- Lily Mei, Amherst
Janiene was wonderful to work with! She easily picked up the features my husband and I were looking for in a home and showed us a number of properties that suited us. We were able to find our home on the second day we were looking with her. Janiene did a great job thoroughly explaining the offer and buying process in the state of New York, which was important since we were moving from out of state. She was there every step of the way from the first discussions of buying a home, to the day we closed and picked up our keys. You will not be disappointed with Janiene!
- Sarah Clarke, North Tonawanda
Janiene is wonderful! We knew we wanted her as our REALTOR® as soon as we met her. She is very knowledgeable, professional, and genuinely nice. She always responded to questions quickly, no matter how big or small. She walked us through every step in the home buying process. Even more, she did all this when we pulled a 180 on the style house we thought we wanted. We would happily recommend Janiene to anyone looking to buy a home in Western NY.
- Kathy Bielli, Lewiston
If you want a great real estate agent, look no further. You will never find anyone better than Janiene! When you need to find a place in one day, she will make sure it happens. Even after the sale is complete, she is still there for you, giving you names of contractors for whatever your needs are. Months and months later, she is still willing to help you! Call her! You'll love her!
- Susan Tower, Amherst
Janiene is awesome. She helped us find our dream home and went to bat for us when we had problems. She stayed objective when showing the houses, giving her opinion when asked. She doesn't care as much about making a sale as she is making the right sale, and that makes her a star in our book. She keeps your tastes and objectives in mind when she picks out houses to look at. Janiene goes above and beyond to make sure things work out for the best.
- Tony Scinta, Williamsville
Janiene is AMAZING!!! My husband and I are closing very soon on our first home. Janiene has made the entire process very easy for us and our busy schedules. She is extremely knowledgeable, and I feel she always has our best interest at heart. She constantly goes out of her way to help in so many ways and is very easy to get a hold of. I couldn't have asked for a better REALTOR®. I will recommend her to any and everyone I know that's looking to buy or sell a house.
- Kelly Shupe, Cheektowaga
Janiene did a great job helping us sell our home and purchase/manage the construction of our new home. She has a great balance of detail orientation, personality, and tenaciousness, plus a great understanding of the overall process. She made it much easier, less stressful and less time consuming for us being our guide and advocate. The proof is in the results... we quickly sold our house for an amount we were very happy with and we have a great new home with no loose ends. I would strongly recommend Janiene to be your representative for any real estate transaction you are engaged in.
- Terry J. Moore, Lancaster